Develop the Digital Competencies of Human Capital in Government
The digital revolution is creating significant changes in every area, and requires workers, in both the business and public sectors, to adapt in order to remain competitive and relevant in a changing world.
However, the current digital literacy level in the public sector is relatively low compared to the economy in general (and particularly in comparison to the advanced high-tech industry), and a quantum leap in the level of digital literacy in this sector is genuinely needed. Thus for example, there is no organized training program for developing digital competencies, and no definition or thorough tracking of the digital literacy level of government employees. Since satisfactory digital literacy level of government employees is an enabling factor for the integration of future digitization processes in the public sector, it is necessary to invest in the government’s human capital to ensure it has the competencies necessary for working in a digital environment. Thus, all employees in the public sector must be trained to a sufficient digital literacy level, for example using a computer, email, and communicating with citizens, as well as more advanced capabilities such as building a presentation and analyzing data in a computerized environment.
Following the numerous changes created by the digital revolution, among them digital interfaces and converting content to digital format, a need has arisen for new positions and capabilities that must be integrated into government work – for example digital product managers, data analysts, data scientists, social media experts, digital content experts and product specification professionals. This reflects a growing focus on managing areas such as user experience and data analysis. Thus, as part of the National Initiative and in cooperation with the Government ICT Authority, steps will be taken to recruit and train workers from these fields from the public sector in general and from government ministries in particular.
Furthermore, the Government ICT Authority in cooperation with the National College in the Civil Service Commission, is advancing a training program for managers of government IT Divisions. The program aims to shape the role perception of computing unit managers in order to advance these units to the digital age. The program will focus on providing tools and developing approaches in the areas of computing and senior management.
Another direction involving human capital in government pertains to senior level employees in the public sector. As those responsible for implementing policy, leading processes and setting norms in government agencies, the attention level of these employees to digital, and their motivation to drive digital transformation in government agencies, has a vital effect on realizing the goals of the National Initiative. Therefore, as part of the Initiative, digital leaders will be trained in all government ministries, in
Training Digital Leaders in Local Government (in cooperation with the Interior Ministry)
The aim of the program is to create a network of outstanding change leaders from local government that seek to create change in the areas under their responsibility by means of digital innovation. As part of the project, teams of digital leaders from various local governments will receive tools and acquire skills to help them advance innovation in their local government. A network for cooperation between the digital leaders will be established between local governments and sectors. effect placing senior change agents in every ministry who will advance digital change processes and lead the implementation of the National Initiative in their responsibility areas.

Training Digital Leaders in Local Government
(in cooperation with the Interior Ministry)
The aim of the program is to create a network of outstanding change leaders from local government that seek to create change in the areas under their responsibility by means of digital innovation. As part of the project, teams of digital leaders from various local governments will receive tools and acquire skills to help them advance innovation in their local government. A network for cooperation between the digital leaders will be established between local governments and sectors.